Software As A Service Uptime Guarantee. All of my servers are between 99 and 999 of uptime. Software as a service SaaS s æ s is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted.
In this case customers will receive a credit for that months service if NetSuite does not deliver its application services with 995 percent uptime. Typically referred to as availability or uptime an SLA obligates a service provider to meet a minimum standard of availability as a percentage of time eg 99 measured against either a. Software as a service SaaS s æ s is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted.
Typically referred to as availability or uptime an SLA obligates a service provider to meet a minimum standard of availability as a percentage of time eg 99 measured against either a.
We use an avant-garde cloud hosting platform in which each part of the web hosting service is handled by an independent group of web servers so if one machine fails the remaining ones in the cluster are going to take over at once. ASPs systems will be operational such that End Users have the ability to access the Software a minimum of 97 of the time. We want to make it known to our customers that downtime is. Software-as-a-Service is hosted on our redundant enterprise servers so that we provide a 999 uptime guarantee.
