Software As A Service Warranty. It differs from a Software License Agreement which gives the licensee the right to a copy of the licensed software. By Stephen PinsonMay 13 20166 mins to read.
A Software as a Service Agreement or a Cloud Services Agreement is a licensing agreement that grants a subscriber the right to access and use hosted services. Warranties are simply promises about quality or features. Fully hosted or self hosted with professional support training.
Despite the formal and cumbersome language the purpose of this clause is pretty straightforward.
As a result much of the legacy language from the past 30 years of software licensing does not fit well. It differs from a Software License Agreement which gives the licensee the right to a copy of the licensed software. In this post I want to touch on some key clauses and terms that SaaS vendors and SaaS service customers should pay close attention to in a SaaS agreement. Common examples are email calendaring and office tools such as Microsoft Office 365.
