Software Bug Root Cause Analysis. DevOps teams often spend far too much time treating recurring symptoms without penetrating to the deeper roots of software and IT issues making the extra effort to solve problems at their source. Root Cause Analysis is a systematic approach to identifying the underlying causes of an incident.
A software bug report must include prudent and pragmatic classification of the defect. Root cause analysis RCA is a systematic process for identifying root causes of problems or events and an approach for responding to them. Collect data relevant to the problem.
A root cause analysis is a project management methodology that attempts to get to the root of a problem in order to eliminate it.
Its typically used to identify the cause of problems and address that instead of just treating the symptoms. If one developer puts in concurrency another puts in threading and another puts in race condition you arent gathering useful data. Collect data relevant to the problem. RCA assumes that it is much more effective to systematically prevent and solve underlying issues rather than just treating ad-hoc symptoms and putting out fires.
