Software Bug Vs Feature Request. A bug is when the system doesnt behave as intended. A request needs to be possible.
And has that contract. Summary - enter a summary of the issue that is meaningful to someone reading only summaries in a list. Im not a lawyer and likely neither is anyone else involved in this discussion but if you can ask Was there a contract in place that said the software would do X.
What is a Bug.
Epic - this will be used by the product owner to create new epics - please do not create issues of this type. Its a painful and arbitrary decision because most of the time its both. Please try again later. I like to think about this question in terms of contracts.